Author Archives: Douglas Hanna
Fax Spam Strikes Back in 2012
TweetI feel like I’ve recently gotten a chance to know a fellow by the name of Robert Roscoe. Robert is the founder of a company called That’s Great News, which as far as I can tell, makes plaques and similar … Continue reading
The Setup: Douglas Hanna
Tweet“The Setup” is a new series of blog posts where we highlight the various software and tech tools that our team members use to excel in their roles at A Small Orange. With each post, a different team member will … Continue reading
Selling the Service, Not the Servers
TweetI’m going to admit what a lot of web hosting company CEOs are hesitant to admit for fear that it’ll cause an apocalypse or something; web hosting is a commodity product. From a technical point of view, what we offer … Continue reading
All About Proactive Support
TweetWe launched our Proactive Support add-on a couple of months ago and it’s been pretty popular. However, we wanted to share some more information about what Proactive Support is and who it’s intended for. First, though a little background: Most … Continue reading

